The management and staff of IMAC Facilities Management are committed to the continual improvement of the services and products we provide and strive to deliver quality standards. The company recognises that desired quality standards are only achievable with the help of a skilled and motivated workforce.
IMAC Facilities Management is accredited with ISO 9001:2008 which is an international Quality standard certification which enables IMAC Facilities Management to demonstrate their commitment to quality. All activities of business that directly affect quality are examined and assessed. A detailed quality manual is developed and an annual external audit is required to maintain ISO 9001 certification.
Measures for ensuring Quality – To implement quality assurance, IMAC Facilities Management follows company organisational procedures that have been established to comply with current legislation. These include reports, forms, audits and other quality assuring activities. IMAC’s quality assurance is prevention-driven, in that the goal is to prevent a lack of quality.